Technical support

Natural and legal persons who are parties to the WINTECH contract can benefit from the facilities and personnel of this unit with the coordination of the sales unit in order to use the services and after-sales services and retraining. The monitoring and technical unit of the company periodically visits the workshops and factories in order to maintain the quality of the production of the contracting parties and also to maintain the reputation of the WINTECH brand, and in case of errors or non-use of standard materials, the relevant issue is reported to the management. The sales of the company report and force the workshop of the contracting party to fix these issues And if the relevant company does not cooperate to resolve these issues, this will lead to the termination of the contract and the return of the products made from WINTECH.

One of the main problems of companies that are planning to enter the field of UPVC doors and windows production with investment is the lack of familiarity with this industry in selecting and purchasing the required devices as well as their initial setup. In this case, WINTECH's technical staff, while introducing and providing the necessary guidance for choosing machines, was also present in the stages of installation and initial delivery of the devices.And with the basic settings of the devices and basic training to the technical staff of the contracting parties, it makes the process of setting up and starting the production of UPVC doors and windows easier.

In order to facilitate the design and finally the construction of UPVC doors and windows and to prevent the possibility of errors and outliers, the necessary computer software has been prepared by the IT unit of WINTECH and through the software service companies of the contracting party, in which all the information is contained in this software. and the technical specifications of WINTECH profiles are included, and after designing and drawing UPVC doors and windows, this software provides the user with the necessary information to make orders as follows: